{"id":4594,"date":"2021-12-21T10:30:08","date_gmt":"2021-12-21T10:30:08","guid":{"rendered":"https:\/\/www.zirasilah.com.tr\/?page_id=4594"},"modified":"2022-10-19T13:31:33","modified_gmt":"2022-10-19T13:31:33","slug":"musteri-iliskileri","status":"publish","type":"page","link":"https:\/\/www.zirasilah.com.tr\/pt\/relacionamento-com-o-cliente\/","title":{"rendered":"Relacionamento com o cliente"},"content":{"rendered":"
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  1. \r\n \r\n \r\n \r\n \r\n Pagina inicial <\/a>\r\n <\/span>\r\n \r\n <\/li>
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  3. Blog<\/span><\/li>\t\t\t\t\t<\/ol>\r\n\t\t\t\t\t
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    FELICIDADE DO CLIENTE<\/h2>
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    Melhoramos continuamente nossos processos de acordo com as demandas e expectativas dos clientes e visamos estabelecer relacionamentos de longo prazo com nossos clientes. Se pretende avaliar os nossos produtos e servi\u00e7os, pode preencher o formul\u00e1rio de satisfa\u00e7\u00e3o e enviar-nos.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n

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    PROCESSO DE GEST\u00c3O DE RECLAMA\u00c7\u00d5ES<\/h2>
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    Zira Ind\u00fastria e Com\u00e9rcio de Armas. Ltda. Sti. Temos como objetivo manter a satisfa\u00e7\u00e3o dos nossos clientes ao mais alto n\u00edvel nos nossos servi\u00e7os. Para o efeito, o nosso processo de gest\u00e3o de reclama\u00e7\u00f5es \u00e9 implementado de forma a avaliar de forma objetiva e imparcial as suas reclama\u00e7\u00f5es relativamente aos assuntos que n\u00e3o considera suficientes para satisfazer os pedidos e necessidades dos nossos clientes, sendo as suas reclama\u00e7\u00f5es avaliadas e resolvidas.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n

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    Zira Ind\u00fastria e Com\u00e9rcio de Armas. Ltda. Por telefone, fax, e-mail e pelo Formul\u00e1rio de Notifica\u00e7\u00e3o de Reclama\u00e7\u00f5es dispon\u00edvel no site da nossa empresa, todas as reclama\u00e7\u00f5es s\u00e3o registradas e avaliadas de forma objetiva, independentemente de quem seja o reclamante ou institui\u00e7\u00e3o.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n

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    \u015eikayet i\u00e7eri\u011fi de\u011ferlendirildikten sonra Zira Silah Sanayi ve Tic. Ltd. \u015eti.\u2019nin sorumluluk alan\u0131 dahilinde olup olmad\u0131\u011f\u0131na karar verilir. Zira Silah Sanayi ve Tic. Ltd. \u015eti.\u2019nin sorumlulu\u011funda ki \u015fikayetler ilgili Zira Silah Sanayi ve Tic. Ltd. \u015eti personeli taraf\u0131ndan de\u011ferlendirilerek, \u00e7\u00f6z\u00fcm i\u00e7in gerekli faaliyete karar verilir. \u015eikayetin \u00e7\u00f6z\u00fcm\u00fc i\u00e7in yap\u0131lacak faaliyet planland\u0131\u011f\u0131 \u015fekilde uygulanarak, \u015fikayet kapat\u0131l\u0131r. M\u00fc\u015fteri, \u015fikayetlerin de\u011ferlendirilme s\u00fcreci ve ger\u00e7ekle\u015ftirilen faaliyetler hakk\u0131nda bilgilendirilir. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n

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    As reclama\u00e7\u00f5es devem ser resolvidas no prazo m\u00e1ximo de 3 dias \u00fateis. No entanto, se a reclama\u00e7\u00e3o n\u00e3o puder ser resolvida no prazo de 3 dias \u00fateis, o cliente \u00e9 informado. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n

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    G\u0130ZL\u0130L\u0130K<\/h2>
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    As informa\u00e7\u00f5es, documentos e registros obtidos durante o tratamento das den\u00fancias s\u00e3o confidenciais e n\u00e3o s\u00e3o cedidos a terceiros em hip\u00f3tese alguma. Zira Ind\u00fastria e Com\u00e9rcio de Armas. Ltda. A \u015eti., quando obrigada a informar terceiros por imposi\u00e7\u00e3o legal, informa o cliente desta situa\u00e7\u00e3o. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n

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    FORMUL\u00c1RIO DE RELAT\u00d3RIO DE RECLAMA\u00c7\u00c3O \u00bb<\/span><\/a><\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n

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    Voc\u00ea pode entrar em contato conosco pelo link acima ou pelos canais de comunica\u00e7\u00e3o que compartilhamos abaixo. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n

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    Representante de gest\u00e3o de qualidade
    \nE-Mail: info@zirasilah.com.tr
    \nTelefone: +90 216 527 44 99
    \nFax: +90 216 527 18 29<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>

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    JUNTE-SE \u00c0 NOSSA COMUNIDADE<\/h2>\n\t
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    Receba atualiza\u00e7\u00f5es novas e mais recentes sobre produtos, not\u00edcias e eventos<\/p>\n\n\t\t<\/div>\n\t<\/div>\n

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      <\/div><\/form><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Anasayfa \/Blog M\u00dc\u015eTER\u0130 MEMNUN\u0130YET\u0130 M\u00fc\u015fteri talep ve beklentileri do\u011frultusunda s\u00fcre\u00e7lerimizi s\u00fcrekli iyile\u015ftirir ve m\u00fc\u015fterilerimizle uzun s\u00fcreli ili\u015fkiler kurmay\u0131 hedefleriz. \u00dcr\u00fcn ve hizmetlerimizi de\u011ferlendirmek isterseniz memnuniyet formunu doldurarak bizlere ula\u015ft\u0131rabilirsiniz. \u015e\u0130KAYET Y\u00d6NET\u0130M S\u00dcREC\u0130 Zira Silah Sanayi ve Tic. Ltd. \u015eti. olarak hizmetlerimizde, m\u00fc\u015fterilerimizin memnuniyetini en \u00fcst seviyede tutmay\u0131 hedeflemekteyiz. Bu ama\u00e7la, siz m\u00fc\u015fterilerimizin istek ve ihtiya\u00e7lar\u0131n\u0131n [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-full.php","meta":[],"yoast_head":"\nM\u00fc\u015fteri \u0130li\u015fkileri » Zira Silah<\/title>\n<meta name=\"description\" content=\"M\u00fc\u015fteri ili\u015fkileri hakk\u0131nda bilgi sahibi olmak i\u00e7in t\u0131klay\u0131n\u0131z.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.zirasilah.com.tr\/pt\/relacionamento-com-o-cliente\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"M\u00fc\u015fteri \u0130li\u015fkileri » Zira Silah\" \/>\n<meta property=\"og:description\" content=\"M\u00fc\u015fteri ili\u015fkileri 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