{"id":4426,"date":"2021-12-03T15:49:28","date_gmt":"2021-12-03T15:49:28","guid":{"rendered":"https:\/\/www.zirasilah.com.tr\/?page_id=4426"},"modified":"2022-10-19T13:30:42","modified_gmt":"2022-10-19T13:30:42","slug":"garanti-destek","status":"publish","type":"page","link":"https:\/\/www.zirasilah.com.tr\/fr\/relation-client\/support-garantie\/","title":{"rendered":"Garantie et Nettoyage"},"content":{"rendered":"<div style=\"max-width:1300px;\" class=\"nm-row nm-row-boxed nm-row-max-width vc_row wpb_row nm-row-flex nm-row-col-middle  vc_custom_1630483776074\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 vc_custom_1439335914871\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 50px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"nm-row nm-row-full vc_row wpb_row  vc_custom_1639573426437\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 hidden-md hidden-sm hidden-xs\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\t\t<!-- Flexy Breadcrumb -->\r\n\t\t\t<div class=\"fbc fbc-page\">\r\n\r\n\t\t\t\t<!-- Breadcrumb wrapper -->\r\n\t\t\t\t<div class=\"fbc-wrap\">\r\n\r\n\t\t\t\t\t<!-- Ordered list-->\r\n\t\t\t\t\t<ol class=\"fbc-items\" itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\">\r\n\t\t\t\t\t\t            <li itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\">\r\n                <span itemprop=\"name\">\r\n                    <!-- Home Link -->\r\n                    <a itemprop=\"item\" href=\"https:\/\/www.zirasilah.com.tr\/fr\">\r\n                    \r\n                        Page d'accueil                    <\/a>\r\n                <\/span>\r\n                <meta itemprop=\"position\" content=\"1\" \/><!-- Meta Position-->\r\n             <\/li><li><span class=\"fbc-separator\">\/<\/span><\/li><li class=\"active\" itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><span itemprop=\"name\" title=\"Blog\">Blog<\/span><meta itemprop=\"position\" content=\"2\" \/><\/li>\t\t\t\t\t<\/ol>\r\n\t\t\t\t\t<div class=\"clearfix\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div style=\"max-width:1300px;\" class=\"nm-row nm-row-boxed nm-row-max-width vc_row wpb_row nm-row-flex nm-row-col-middle  vc_custom_1638013014177\"><div class=\"nm_column wpb_column vc_column_container col-sm-10 vc_custom_1439335914871\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><h2 style=\"font-size: 48px;color: #000000;text-align: left;font-family:Open Sans Condensed;font-weight:700;font-style:normal\" class=\"vc_custom_heading\" >GARANTIE ET ASSISTANCE<\/h2><div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul>\n<li><span style=\"font-size: 14px; color: #444444;\">La p\u00e9riode de garantie commence \u00e0 la date de livraison de la marchandise et est de 2 ans.<\/span><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul>\n<li><span style=\"font-size: 14px; color: #444444;\">Toutes les marchandises, y compris toutes les pi\u00e8ces, sont couvertes par notre soci\u00e9t\u00e9.<\/span><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul>\n<li><span style=\"font-size: 14px; color: #444444;\">En cas de d\u00e9faillance de la marchandise pendant la p\u00e9riode de garantie, le temps consacr\u00e9 \u00e0 la r\u00e9paration est ajout\u00e9 \u00e0 la p\u00e9riode de garantie.\nLa p\u00e9riode de r\u00e9paration de la marchandise est d'un maximum de 20 jours ouvrables.\nCe d\u00e9lai court \u00e0 compter de la date de notification du dysfonctionnement de la marchandise \u00e0 la station-service, en l'absence de station-service, \u00e0 l'un des vendeurs, revendeurs, agents, repr\u00e9sentants, importateurs ou fabricants de la marchandise.\nLe d\u00e9faut sera corrig\u00e9 dans les 10 jours ouvrables \u00e0 compter du jour o\u00f9 le produit arrive \u00e0 notre station-service.<\/span><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul>\n<li><span style=\"font-size: 14px; color: #444444;\">Si le produit tombe en panne en raison d'erreurs de mat\u00e9riau, de fabrication et d'assemblage pendant la p\u00e9riode de garantie, il sera r\u00e9par\u00e9 sans frais de main-d'\u0153uvre, de pi\u00e8ces de rechange ou sous quelque nom que ce soit.<\/span><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul>\n<li><span style=\"font-size: 14px; color: #444444;\">Les marchandises seront remplac\u00e9es gratuitement dans les conditions suivantes ;<br \/>\n- Pour autant qu'il reste dans la p\u00e9riode de garantie \u00e0 partir de la date de livraison, dans un d\u00e9lai de 1 an, \u00e0 la suite de la r\u00e9p\u00e9tition du m\u00eame dysfonctionnement plus de 4 fois ou plus de six dysfonctionnements diff\u00e9rents, l'incapacit\u00e9 de b\u00e9n\u00e9ficier de la marchandise devient continue,<br \/>\n- D\u00e9passement du temps maximal requis pour la r\u00e9paration,<br \/>\n- En \nl'absence d'une station de service, dans les cas o\u00f9 il est d\u00e9termin\u00e9 qu'il n'est pas possible de r\u00e9parer le dysfonctionnement avec le rapport \u00e0 \u00eatre \u00e9mis par l'un des vendeur, concessionnaire, revendeur, agent, repr\u00e9sentant, importateur ou fabricant en ordre, \u00e0 condition que les institutions officielles obtenir la permission qu'il n'y a pas d'inconv\u00e9nient \u00e0 remplacer le produit,<br \/>\n<\/span><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul>\n<li><span style=\"font-size: 14px; color: #444444;\">Les dysfonctionnements caus\u00e9s par l'utilisation du produit en violation des instructions contenues dans le manuel d'utilisation sont exclus de la garantie. <\/span><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul>\n<li><span style=\"font-size: 14px; color: #444444;\">Pendant la p\u00e9riode de garantie, un entretien p\u00e9riodique, qui doit obligatoirement \u00eatre effectu\u00e9 par les stations-service, stipul\u00e9 par le fabricant et l'importateur; aucun frais de main-d'\u0153uvre ou similaire n'est exig\u00e9 du consommateur pour le service fourni.<\/span><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul>\n<li><span style=\"font-size: 14px; color: #444444;\">Pour tout probl\u00e8me pouvant survenir concernant le certificat de garantie, le Minist\u00e8re de l'Industrie et du Commerce, la Direction G\u00e9n\u00e9rale de la Protection des Consommateurs et de la Concurrence est appel\u00e9. <\/span><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul>\n<li><span style=\"font-size: 14px; color: #444444;\">L'utilisation de ce certificat de garantie est autoris\u00e9e par le minist\u00e8re de l'Industrie et du Commerce de la R\u00e9publique turque, Direction g\u00e9n\u00e9rale de la protection des consommateurs et de la concurrence, conform\u00e9ment \u00e0 la loi n\u00b0 4077 et \u00e0 la r\u00e9glementation pertinente mise en vigueur sur la base de cette loi. <\/span><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul>\n<li><span style=\"font-size: 14px; color: #444444;\">La responsabilit\u00e9 de d\u00e9livrer le certificat de garantie et de le remettre au consommateur appartient au vendeur, au revendeur, \u00e0 l'agent ou aux bureaux de repr\u00e9sentation aupr\u00e8s desquels le consommateur ach\u00e8te les biens. <\/span><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><div class=\"nm_column wpb_column vc_column_container col-sm-2\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><div style=\"max-width:1300px;\" class=\"nm-row nm-row-boxed nm-row-max-width vc_row wpb_row nm-row-flex nm-row-col-middle  vc_custom_1630483776074\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 vc_custom_1439335914871\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space  slider-alti-bosluk\"   style=\"height: 50px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div style=\"max-width:1920px; min-height:600px; background-image:url(https:\/\/www.zirasilah.com.tr\/wp-content\/uploads\/2022\/10\/zrabnnr.png) !important;\" class=\"nm-row nm-row-boxed nm-row-max-width vc_row wpb_row nm-row-flex nm-row-col-middle nm-row-parallax nm-row-parallax-static  anasayfa-parallax-gun\"><div class=\"nm_column wpb_column vc_column_container col-sm-12 vc_custom_1635124555644\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"color: #ffffff;text-align: center;font-family:Abril Fatface;font-weight:400;font-style:normal\" class=\"vc_custom_heading\" >REJOIGNEZ NOTRE COMMUNAUT\u00c9<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"color: white; text-align: center;\">Recevez les nouvelles et les derni\u00e8res mises \u00e0 jour sur les produits, les actualit\u00e9s et les \u00e9v\u00e9nements<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f5-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/4426#wpcf7-f5-o1\" method=\"post\" class=\"wpcf7-form init\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/fr\/wp-json\/wp\/v2\/pages\/4426#wpcf7-f5-o1\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"5\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.5.2\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f5-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p class=\"half\"><label style=\"margin-left:-60px !important;\" >Adresse E-Mail<\/label> <span class=\"wpcf7-form-control-wrap your-email\"><input type=\"email\" name=\"your-email\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Adresse E-Mail\" \/><\/span><\/p>\n<p class=\"helfa\" style=\"color:white; font-size:12px !important;\"><span class=\"wpcf7-form-control-wrap checkbox-711\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"checkbox-711[]\" value=\"\u015eartlar &amp; Ko\u015fullar ve Gizlilik Politikas\u0131n\u0131 kabul ediyorum.\" \/><span class=\"wpcf7-list-item-label\">J'accepte les Conditions G\u00e9n\u00e9rales et la Politique de confidentialit\u00e9.<\/span><\/label><\/span><\/span><\/span><\/p>\n<p class=\"half\"><input type=\"submit\" value=\"ABONNER\" class=\"wpcf7-form-control has-spinner wpcf7-submit\" \/><\/p>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Anasayfa \/Blog GARANT\u0130 &amp; DESTEK Garanti s\u00fcresi, mal\u0131n teslim tarihinden itibaren ba\u015flar ve 2 y\u0131ld\u0131r. Mal\u0131n b\u00fct\u00fcn par\u00e7alar\u0131 dahil olmak \u00fczere tamam\u0131 firmam\u0131z\u0131n kapsam\u0131ndad\u0131r. Mal\u0131n garanti s\u00fcresi i\u00e7erisinde ar\u0131zalanmas\u0131 durumunda, tamirde ge\u00e7en s\u00fcre garanti s\u00fcresine eklenir. Mal\u0131n tamir s\u00fcresi en fazla 20 i\u015f g\u00fcn\u00fcd\u00fcr. Bu s\u00fcre, mala ili\u015fkin ar\u0131zan\u0131n servis istasyonuna, servis istasyonunun olmamas\u0131 durumunda, [...]","protected":false},"author":1,"featured_media":0,"parent":4594,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-full.php","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Garanti &amp; Destek &raquo; Zira Silah<\/title>\n<meta name=\"description\" content=\"Garanti belgesi ile ilgili detaylara buradan ula\u015fabilirsiniz.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.zirasilah.com.tr\/fr\/relation-client\/support-garantie\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Garanti &amp; Destek &raquo; Zira Silah\" \/>\n<meta property=\"og:description\" content=\"Garanti belgesi ile ilgili detaylara buradan ula\u015fabilirsiniz.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.zirasilah.com.tr\/fr\/relation-client\/support-garantie\/\" \/>\n<meta property=\"og:site_name\" content=\"Zira Silah\" \/>\n<meta property=\"article:modified_time\" content=\"2022-10-19T13:30:42+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.zirasilah.com.tr\/musteri-iliskileri\/garanti-destek\/\",\"url\":\"https:\/\/www.zirasilah.com.tr\/musteri-iliskileri\/garanti-destek\/\",\"name\":\"Garanti & Destek &raquo; 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